Accepting Payments on SKEQ

Accept Payments with Confidence

Enable secure payments directly on SKEQ through Stripe. From deposits to full payments, you decide how and when customers pay — with full visibility upfront.

Getting Started

Each account can only have one Stripe account connected. All calendars and communities will be using the same Stripe account when collecting payments.

Connecting your Stripe account and accepting payments is a Pro plan feature.

Connect your Stripe account

Go to Settings → Payment, and click Connect under the Stripe section to get started.

Log in or create your account

You will be redirected to Stripe. Log in to connect an existing account, or create a new one by completing a quick verification process.

Complete verification

Track your account status in the Payment tab. Stripe may request additional documents before enabling payments.

Payment Fees

Payment fees are set by Stripe and vary by payment method and country. The rates below apply to Singapore Stripe accounts (charges settled in SGD). Exact rates may differ if your Stripe account is registered elsewhere or Stripe updates pricing. Additional fees (such as disputes or chargebacks) may apply based on usage.

Payment Modes	Free
Card Payments For one time payments and card holds
Paynow For one time payments
Grabpay For one time payments

Payment Modes	Pro	Grow	Enterprise
Card Payments For one time payments and card holds	3.9% + $0.50 per transaction	3.7% + $0.50 per transaction	3.5% + $0.50 per transaction
Paynow For one time payments	1.8% per transaction	1.6% per transaction	1.4% per transaction
Grabpay For one time payments	3.8% per transaction	3.6% per transaction	3.4% per transaction

Fees shown are indicative for the selected region only. Please confirm current Stripe pricing in your dashboard for your account region.

Choose the Right Payment Flow

Different businesses operate differently. SKEQ gives you the flexibility to choose what works best:

Card on File

No upfront charge to the customer
Best for reducing friction and increasing conversions
If a cancellation fee is triggered, the charge is processed later
Consideration: charges may fail (e.g. 3DS authentication or card issues)

Deposit-Based Booking

Collect a partial payment upfront
Reduces no-shows while keeping booking accessible
Consideration: payment processing fees are non-refundable, even if the booking is later cancelled within policy

Full Payment Upfront

Secure full commitment before confirming
Best for high-demand or limited-capacity services
Consideration: refunds must be managed carefully, including ensuring sufficient account balance

Ready to Accept Payments?

Connect your Stripe account in minutes and start collecting payments your way.